Rabbiit Terms of Use

Updated on June 2, 2022

These are the terms of service ("Terms" or "Agreement") that will govern the relationship between RABBIT SOFTWARE ("Rabbiit" or "We"), a private legal entity registered under CNPJ no. 20.235.075/0001-69, with its head office at Rua José Rodriguês Pinheiro, nº 924, Curitiba, Paraná, Brazil, and its individual or legal entity users ("User" or "Client"). We will provide services and products ("Services") and by using our Services you automatically and fully agree to these Terms. Please read them carefully.

Intellectual property

You may use our Services in accordance with these Terms, but using our Services does not grant you any intellectual property rights over our Services. Our trademark, logo, source code, design, reports, and any elements that characterize our Services are our property and must not be used by you in any way unless you obtain our written permission. Your comments and suggestions are very welcome and may lead to innovations or implementations that may be incorporated into our Services, but this will not give you any rights over them, even if you have paid for the implementation of such suggestions. You do not have and will not have any ownership, title, or direct or indirect interest in Rabbiit.

Software license

Rabbiit grants you a temporary, non-exclusive, non-transferable, and revocable license to use the software provided by Rabbiit as part of the Services. This license is solely intended to allow you to use and benefit from the Services as provided by Rabbiit, in the manner permitted by these terms. You may not copy, modify, distribute, sell, or rent any part of our Services or the included software, nor may you reverse engineer or attempt to extract the source code of such software, except where legislation prohibits such restrictions, or when you have our written permission.

Your data

Our Services allow you to enter and store data; this data is yours and you are responsible for it. Rabbiit is not responsible for your data nor will it have any intellectual property rights over it. When you enter or store data using our Services you grant Rabbiit a license to access, host, store, process, and modify such data, directly or through trusted third parties. The rights you grant under this license are for the limited purposes of operating, improving our Services, and developing new Services.

Publicity

From the moment you create your account on Rabbiit, you allow us to use your name, your company name, and logo for the purpose of promoting our Services through our online channels or communication with third parties, and you also agree that we may mention you as our client. If you send comments or suggestions about our Services, we may use your comments or suggestions for advertising.

Your responsibilities and restrictions

We will continue to improve our Services, but to keep them running properly you must understand and follow some policies.

Misuse of our Services is not permitted and you may use our services only as permitted by law. Therefore you must not interfere with our Services, perform reverse engineering, attempt to access our Services by any method other than the interface and instructions we provide. You must also not modify the software or merge any parts of our products with other software, translate, remove, or alter copyright, trademark, or other proprietary notices, copy code, screens, or any parts of the software, or rent, lease, resell, assign, or transfer your license. We may suspend or cease providing our Services if you fail to comply with our terms or policies or if we are investigating suspected misconduct. Your responsibility also includes maintaining qualified personnel for access to and use of the software and other resources necessary to communicate with our Services.

Rabbiit's obligations

Rabbiit offers easy-to-use Services, but if you need help we will always be available via email at suporte@rabbiit.com during business hours from 9:00 AM to 12:00 PM and 2:00 PM to 6:00 PM (Brasília time, GMT -3), to provide clarification on any matters related to our Services. We will respond as soon as possible or within a maximum of 24 hours.

We will make commercially reasonable efforts to keep our Services available, functioning regularly, and to provide access to the Services for the contracted period, provided the conditions of these Terms are respected. In the event of occasional errors due to programming failures or interruption of any of our Services, Rabbiit undertakes to take appropriate measures to resolve them as soon as possible in accordance with our capacity. We may also make constant improvements and make them available to Users, or suspend access to the software in case of violation or disregard of the policies of these Terms.

Rabbiit has implemented and will maintain procedures to ensure the security and confidentiality of Client information, to protect against possible threats or risks to the security or integrity of client information, and to protect against unauthorized access to or use of client information, and will keep Client confidential information in secrecy.

Our plans

Our plans are fully flexible; you may switch to a lower or higher plan at any time. They are prepaid, and you will pay before each period to use our Services, so you know exactly how much you will pay. See our plans and prices at www.rabbiit.com/precos.

Billing

If you have chosen a paid plan ("Upgrade"), we will automatically bill your credit card in advance for the amount of your plan, from the date of subscription and at each periodic renewal until cancellation.

If you choose a paid plan of higher value than your current plan, we will bill immediately the difference between plans proportional to the remaining days until the periodic renewal, and on the next charge the full amount of your new plan will be billed. If you choose a paid plan of lower value than your current plan, only on the next charge will the full amount of your new plan be billed. If you are on a paid plan and choose the Free plan ("Downgrade"), your plan will be immediately downgraded to Free, no new charges will be generated, and no cancellation fee will be charged, but there will be no refund of any remaining credits in the account.

We emphasize that even without you using the software, the mere fact that your plan is active and available continues to consume your credits and generate new charges. If you no longer wish to pay for Rabbiit Services you must perform a Downgrade to the free plan. The values established at the time of software licensing will be updated annually or within the shortest period permitted by law, by the accumulated IGPM-FGV, or in the event of its extinction, by another official index that may replace it.

Canceling our Services

You may cancel your paid plan on Rabbiit at any time via the system, and you may even return to using our free plan (Downgrade) if it meets your needs and is available. But there will be no refund under any circumstances since these are prepaid plans, even when the system is not used, except in cases provided by law.

Once you have requested cancellation of your paid plan, your plan will be immediately downgraded to the Free plan and no new charges will be issued on your credit card. When downgrading, your data will remain in the system and you may continue to use the account with the basic features of the Free plan. You may subscribe to a paid plan again at any time. If you are on a Free plan and your account has been inactive for more than 12 months, your account and all your data will be automatically deleted from our system.

Limited warranties

We do our best to offer our Services with quality, thus providing an excellent experience in using the Services, and we hope you enjoy using them. But there are some things we do not promise about our Services.

To the extent permitted by law, neither Rabbiit nor its affiliates or distributors offer any warranties regarding the Services. We are not responsible for the content in the Services, for specific features of the Services, or for the reliability, confidentiality, availability, or ability to meet your needs. We provide the Services "as is" with all faults and without warranty of any kind. Rabbiit does not warrant that the functions contained in the software will meet your needs, that the operation of the software will be uninterrupted or error-free, that any service will continue to be available, that defects in the software will be corrected, or that the software will be compatible with or work with any third-party software, applications, or services.

Limitation of liability

To the extent permitted by law, Rabbiit, its affiliates, or distributors shall not be liable for loss of profits, loss of revenue, corruption or loss of data, failure to transmit or receive data, financial losses, or for indirect, special, incidental, consequential, exemplary, punitive, or any other commercial damage or loss. Under no circumstances shall Rabbiit's and its affiliates' or distributors' total liability for all damages exceed the amount you paid to Rabbiit to use the Services.

About these Terms

These Terms govern the relationship between Rabbiit and you. They do not create any rights for third parties.

We may modify these Terms and you should check the terms regularly. We will post notices of modifications to these terms on this page, and if any modification significantly reduces your rights we will also notify you via the email registered in your Rabbiit account. If you do not agree with the modified terms of a Service, you must discontinue use of that Service. If you continue to use our Services after a revision takes effect, it is understood that you agree to the revised Terms.

If you do not comply with these terms and we do not take immediate action, this does not mean that we are waiving any rights we may have (such as taking action in the future).

If a specific condition of these terms is not enforceable, this will not affect any other terms.

Governing law and jurisdiction

These Terms shall be governed by, construed, and subject to Brazilian law and, in case of default of the obligations contracted herein, the Central Court of the City of Curitiba, State of Paraná, Brazil, is irrevocably and irrevocably elected to resolve any controversy arising from these Terms, with waiver of any other, however privileged it may be.

To contact us, send an email to contato@rabbiit.com.